Company Overview

Company name DIAL SERVICE CO.,LTD.
Address 4F, Sambancho Yayoikan, 6-2 Sambancho,
Chiyoda-Ku, Tokyo 102-8018
TEL :
+81(0)3-623-7111
(main)
FAX :
+81(0)3-6238-7112
Capital 100,000,000 yen
Directors
  • Representative director:
    KONNO, Yuri
  • Non-executive director:
    SHIGEMORI, Yutaka
  • Non-executive director:
    OKUBO, Hideo
  • Non-executive director:
    WATASE, Hiromi
  • Auditor:
    UEHARA, Hiroto
  • Auditor:
    UEHARA, Hiroto
Number of employees 248 (as of end of April 2018)
Shareholders
  • NTT DATA Corp.
  • Tokyo Gas Co., Ltd.
  • Nifco Inc.
  • Bic Camera Inc.
  • Houken Corp.
  • Morinaga Milk Industry Co.,Ltd.
  • KONNO, Yuri
Establishment May 1, 1969
Fiscal year end April 30
Operations
  • Hotline services
    • Compliance hotline
    • Harassment & human relations hotline
    • Mental health hotline
  • Telephone counseling services
    • Emergency counseling (#8000)
      Health, childcare, care & bullying
  • Information provision services
    • Legal, taxation, asset management & ceremonial occasions
  • Other services
    • Telephone secretary service
    • Telephone answering quality diagnosis
    • Various training operations
Certification
Privacy Mark
  • Privacy Mark
    • Registration number:
      10861003 (06)
    • Date of initial registration:
      October 17, 2006
ISMS
  • ISO27001(ISMS)
    • Date of initial registration:
      December 19, 2016
    • Certification registration number:
      JP16/080428
    • Scope of certification registration:
      Information provision services
      Telephone counseling services
      Hotline services
      (external reporting & consultation services)
Banks
  • MUFG Bank, Aoyama Branch
  • Resona Bank, Nihombashi Branch
Main customers
(in alphabetical order)
  • Aioi Nissay Dowa Insurance Co., Ltd.
  • NTT DATA Corp.
  • Japan Assist International Co., Ltd.
  • Cedyna Financial Corp.
  • National Federation of University Co-operative Associations
  • Tokio Marine & Nichido Fire Insurance Co., Ltd.
  • Tokyo Gas Co., Ltd.
  • Houken Corp.
  • Mitsui Sumitomo Insurance Co., Ltd.